Kylie Tipton
Pocahontas,Illinois
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 80 pounds. Highly experienced in performing quality inspections and machinery operations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Highland, ILLINOIS
08.2019 - 11.2019
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated manual and electric appliances to peel, slice and trim food.
Waitress
Huddle House
Highland, IL
11.2019 - 11.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Server
Copperdock
Pocahontas, Illinois
05.2020 - 10.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked outside in spring/summer/fall weather
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Checked identification for minimum age for sale of alcoholic beverages.
Waitress
Don Ole
Highland, Illinois
12.2020 - 04.2021
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Associate
Walmart
Highland, IL
09.2021 - 04.2022
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Managed customer relations and customer service through daily communication and interaction.
- Educated new hires on company policies and procedures by designing and developing training program.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
High School Diploma -
Bond County Unit 2 High School
Greenville, IL05.2021
Skills
- Customer Service
- Attention to Detail
- Verbal and Written Communication
- Data Entry
- Work Planning and Prioritization
- Issue Resolution
- Billing and Payment Processing
- Restaurant Operation
- Persuasive Selling
Timeline
Associate
Walmart
09.2021 - 04.2022
Waitress
Don Ole
12.2020 - 04.2021
Server
Copperdock
05.2020 - 10.2020
Waitress
Huddle House
11.2019 - 11.2020
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 11.2019
High School Diploma -
Bond County Unit 2 High School
Similar Profiles
Reyli RomoReyli Romo
Sandwich Artist at SUBWAY®RestaurantsSandwich Artist at SUBWAY®Restaurants
Randeep SinghRandeep Singh
Crew Member at SUBWAY®RestaurantsCrew Member at SUBWAY®Restaurants
Melanie EspirituMelanie Espiritu
Food Service Supervisor at SUBWAY®RestaurantsFood Service Supervisor at SUBWAY®Restaurants