Bryan Portillo
Sugar Land,TX
Summary
Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
13
13
years of professional experience
Work History
Cashier
Frenchy's Chicken
Sugar Land, United States
06.2015 - 08.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Floor Associate
Goodwill
Sugar Land, TX
01.2017 - 05.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Informed customers of current store promotions to encourage additional sales purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
High School Diploma -
Harmony School of Innovation-Sugar Land
Houston, TX05.2015
Skills
- Customer Service
- Cost Control and Reduction
- Fee and Expense Estimation
- Team Exercises
Model Kit Building
I build Gundam Model kits in my free time and the scales I build are 1/144, 1/100 and 1/60 scale.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Floor Associate
Goodwill
01.2017 - 05.2022
Cashier
Frenchy's Chicken
06.2015 - 08.2022
High School Diploma -
Harmony School of Innovation-Sugar Land