Marcos Martinez
Raeford,NC
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
12
12
years of professional experience
Work History
PSE Clerk
USPS
Fayetteville, NC
12.2021 - 01.2022
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Used automated mail processing equipment to sort and collate mail.
- Sorted mail according to size, shape, and destination.
Security Guard Officer
Kiker Investigations
Salisbury, North Carolina
07.2017 - 12.2021
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Monitored employee activities, confirming compliance with security regulations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Collections Agent
BB&T
Lumberton, NC
01.2013 - 08.2016
- Directed day-to-day collections functions.
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Counseled debtors on payment options and arranged installment agreements.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
Warehouse Worker
Walmart
Hope Mills, NC
05.2011 - 11.2012
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Information Technology Analyst
Army
Ft. Riley, Kansas
03.2008 - 07.2010
- Established requirements and developed tailored methodology to bolster management decision support reporting.
- Oversaw installation of software programs and hardware systems to meet requirements.
- Resolved malfunctions with systems and programs through troubleshooting.
Education
Associate of Arts - Graphic Design
San Antonio College
San Antonio, TX05.2002
High School Diploma -
Macarthur High School
San Antonio, TX05.1997
Skills
- Production goal setting
- Problem-solving skills
Timeline
PSE Clerk
USPS
12.2021 - 01.2022
Security Guard Officer
Kiker Investigations
07.2017 - 12.2021
Collections Agent
BB&T
01.2013 - 08.2016
Warehouse Worker
Walmart
05.2011 - 11.2012
Information Technology Analyst
Army
03.2008 - 07.2010
Associate of Arts - Graphic Design
San Antonio College
High School Diploma -
Macarthur High School