Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Fabely Acosta

Paterson,NJ

Summary

Dynamic Sales Associate with proven expertise at Cashier Customer Service, excelling in customer relationship building and problem-solving. Recognized for enhancing customer satisfaction through exceptional service and effective sales strategies. Adept at managing high-stress situations while maintaining a flexible schedule to meet client needs and drive repeat business.

Overview

5
5
years of professional experience

Work History

Sales Associate

Cashier Customer Service
Paterson, NJ
06.2020 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Bachelor Fashion Merchandising - Fashion Merchandising

Berkeley College
Woodland Park, NJ

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Relationship building
  • Flexible schedule
  • Verbal/written communication
  • Client service
  • Customer needs assessment
  • Complex Problem-solving
  • Sales strategies
  • Persuasion techniques

Accomplishments

I graduated from college with an associate degree and came back for my bachelor’s.

Languages

English and Spanish
Native or Bilingual

Timeline

Sales Associate

Cashier Customer Service
06.2020 - 01.2025

Bachelor Fashion Merchandising - Fashion Merchandising

Berkeley College
Fabely Acosta