Fabian Angarita

Serve as the primary point of contact for patients, families, and healthcare providers by delivering professional customer service both in person and over the phone.

Manage daily front desk operations, including scheduling appointments, maintaining patient records, and coordinating communication between therapists and families.

Coordinated with insurance companies to verify benefits and monitor authorization statuses, resolving coverage issues to facilitate patient care.

Processed and submitted insurance authorization requests, ensuring compliance with insurance guidelines and company policies for smooth operations.

Handle administrative responsibilities such as document management, data entry, filing, email correspondence, and office organization.

Support the clinical team by maintaining accurate records and ensuring smooth day-to-day office operations.

Prioritize multiple tasks in a fast-paced healthcare environment while maintaining accuracy, confidentiality, and efficiency.

Assisted with office workflow improvements to streamline processes, ensuring timely services and appointments for patients.

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• Managed insurance authorization requests for therapy services, effectively communicating with insurance providers to facilitate timely approvals.
• Verified patient insurance eligibility and ensured all required documentation was submitted accurately and on time.
• Monitored pending authorizations and followed up with insurance companies to resolve issues, ensuring no treatment delays for patients.
• Maintained detailed records of authorization statuses and updated patient information within the company’s system.
• Collaborated with therapists and administrative staff to maintain seamless patient care throughout the authorization process.

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• Processed and submitted medical billing claims remotely, achieving high accuracy and detail orientation.
• Reviewed insurance claims for completeness, correcting billing errors to reduce potential claim denials.
• Followed up on outstanding claims, researched payment discrepancies, and communicated with insurance companies regarding claim status.
• Maintained confidential patient information in accordance with healthcare privacy standards.
• Exhibited strong organizational and time management skills while effectively managing remote work responsibilities.

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• Assisted customers with product recommendations, enhancing shopping experience and satisfaction.
• Processed sales transactions, handled cash and credit card payments, and balanced registers accurately.
• Maintained a thorough knowledge of soccer apparel, footwear, and sporting equipment to meet customer needs.
• Collaborated with team members to meet sales goals and deliver exceptional customer service in a fast-paced retail environment.
• Organized merchandise displays and restocked inventory, contributing to an inviting and efficient sales floor.