Fabian Fierro
El Paso,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Walmart. Skilled in equipment operation and sanitation practices, I excel in fast-paced environments, showcasing a strong work ethic and integrity. Achieved significant improvements in service efficiency and product merchandising, contributing to a positive customer experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Deli Clerk
Walmart
08.2022 - 07.2024
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Gas Station Clerk
Speedway Gas Station
03.2021 - 09.2021
- Facilitated sales of services and goods.
- Built trustful relationships with customers to encourage return visits.
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Maintained inventory of all saleable items.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Fast Food Worker
McDonald's
04.2020 - 02.2021
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Education
Mountain View High School
El Paso, TXSkills
- Beverage Preparation
- Ordering Procedures
- Equipment Operation
- Product Merchandising
- Cash Handling
- Register operations
- Cooking
- Strong Work Ethic
- Flexible Schedule
- Honesty and Integrity
- Product Stocking and Rotation
- Heavy Lifting
- Cleaning and sanitizing
- Customer Service
- Sanitation Practices
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Deli Clerk
Walmart
08.2022 - 07.2024
Gas Station Clerk
Speedway Gas Station
03.2021 - 09.2021
Fast Food Worker
McDonald's
04.2020 - 02.2021
Mountain View High School
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