Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Work Preference
Timeline
Generic
Open To Work

Fabian Mier

Las Vegas

Summary

Customer-focused professional with diverse experience in service delivery across multiple industries. Demonstrates effective conflict resolution, proactive communication, and collaborative problem-solving to enhance customer experiences and drive team performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Delivery Driver

Marcos's Pizza
Las Vegas
06.2022 - 12.2025
  • Trained 16 drivers on effective job execution, enhancing overall team performance.
  • Delivered pizzas promptly to various locations while ensuring food quality and safe driving.
  • Confirmed orders and addressed customer inquiries to ensure satisfaction and clarity.
  • Collaborated with team members to streamline delivery processes during peak hours.

Customer Service Representative Agent

Arise Platform
Las Vegas
04.2022 - 06.2022
  • Provided primary customer support to internal and external customers
  • Ensured customer satisfaction by addressing product and service questions, upselling, and resolving diverse concerns.
  • Provided primary customer support to customers and travel agents.
  • Managed 3 to 8 customer calls per hour while maintaining Average Handle Time.
  • Developed proficiency in logging information and identifying solutions while understanding customer needs.

Automotive Detailing

Reflections
Las Vegas
08.2020 - 03.2022
  • Washed, waxed, and buffed vehicle bodies, ensuring high-quality finish using specialized equipment.
  • Inspected vehicle interiors and exteriors for cleanliness, identifying imperfections and ensuring adherence to quality standards.
  • Engaged with customers to discuss pricing, vehicle needs, and tailored solutions for their boat, vehicle, or trailer.

Education

Associate of Business -

College of Southern Nevada
Las Vegas, NV
06-2027

High School Diploma -

Winston Churchill Highschool
San Antonio, TX
06-2020

Skills

  • Customer service
  • Conflict Resolution
  • Team collaboration
  • Time management
  • Effective communication
  • Data entry
  • Training
  • Typing 102 wpm

Affiliations

Volunteer, Bunnies Matter Rescue - Las Vegas NV (2020 - PRESENT)

Certification

Nevada Food Handler Card

Work Preference

Job Search Status

Open to work

Work Type

Part Time

Location Preference

RemoteOn-Site

Salary Range

$15/hr - $1000/hr

Timeline

Delivery Driver

Marcos's Pizza
06.2022 - 12.2025

Customer Service Representative Agent

Arise Platform
04.2022 - 06.2022

Automotive Detailing

Reflections
08.2020 - 03.2022

Associate of Business -

College of Southern Nevada

High School Diploma -

Winston Churchill Highschool
Fabian Mier