Fabian Sanchez
Brentwood,NY
Summary
Im a highly experienced sales associate im more known for my project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. im also well versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
2
2
years of professional experience
Work History
Sales Associate
Tommy Hilfiger, a PVH Company
08.2023 - Current
- Communicated with customer support for clarity on questions that were not answered in the online FAQs
- Streamlined inventory management to eliminate the need for stock replenishment
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Established personal connections with customers, exceeding customer service expectations
- Built rapport with clients by providing quality customer service and problem solving
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Biology
Suffolk Community College
Brentwood, NY06.2028
Skills
- Customer service
- Communication skills
- Time management
- Guest services
- Microsoft word
- Documentation review
- Leadership
- English
- Bilingual
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Tommy Hilfiger, a PVH Company
08.2023 - Current
Biology
Suffolk Community College
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