Fabiana Roloffi
Las Vegas,NV
Summary
I am a 49 years old with no kids, single and hard worker lady,focus on my career looking for a opportunity on the dispensaries business. I speak 4 languages, Portuguese (birth) , English (main) Spanish (fluent) ,Italian (some) and French (basic). Proven professional with extensive experience in customer service and cash handling, demonstrated during my tenure at Terribles Herbst at Main St. Excelled in POS systems and retail merchandising, while showcasing exceptional communication skills and a positive attitude. Successfully enhanced customer satisfaction through effective problem-solving and product knowledge. Enthusiastic retal professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
5
5
years of professional experience
Work History
Cashier
Terribles Herbst at Main St
Las Vegas, Nevada
04.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Babysitter / Au Pair
Jeanne Delbarre and Derval Blehein- Dublin Ireland
Dun Laoghaire , Dublin Ireland
06.2023 - 03.2024
- Organizing playdates with other children and providing supervision during outdoor activities.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Transporting children to school, sports activities, or other engagements when necessary.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
Teacher
Self Employed Web
Sao Paulo , SP- BRAZIL
11.2019 - 06.2023
- Provided individualized instruction to meet the needs of all students.
Education
English Language - Advertising / Marketing
Cambridge- Ireland
Dun Laoghaire 11-2023
Ph.D. - Advertising / Marketing
University of Anhembi Morumbi
Sao Paulo-Brazil 02-2001
Skills
- Cash Handling
- Drawer balancing
- Cash Register Operation
- ID Verification
- Customer Assistance
- POS Systems
- Product restocking
- Customer Service
- Product Knowledge
- Retail Merchandising
- Great Communions skills
- Positive Attitude
Timeline
Cashier
Terribles Herbst at Main St
04.2024 - Current
Babysitter / Au Pair
Jeanne Delbarre and Derval Blehein- Dublin Ireland
06.2023 - 03.2024
Teacher
Self Employed Web
11.2019 - 06.2023
English Language - Advertising / Marketing
Cambridge- Ireland
Ph.D. - Advertising / Marketing
University of Anhembi Morumbi