Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Fabio Castillo

Fabio Castillo

Wesley Chapel,FL

Summary

Dynamic and detail-oriented Certified Pharmacy Technician with proven expertise at CVS Pharmacy in enhancing workflow and boosting customer loyalty. Skilled in medication dispensing and insurance verification, I excel in problem-solving and team collaboration, ensuring compliance with pharmacy ethics while delivering exceptional service to patients.

Overview

1
1
year of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
03.2023 - 08.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.

Education

High School Diploma -

Cypress Creek High School
Wesley Chapel, FL
01-2023

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Medication dispensing
  • Insurance verification
  • Pharmacy ethics
  • Processing payments
  • Order verification
  • Customer service
  • Cash register operations
  • Insurance processing
  • Certified pharmacy technician (cpht)

Languages

English
Native or Bilingual
Spanish
Professional Working

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician

CVS Pharmacy
03.2023 - 08.2024

High School Diploma -

Cypress Creek High School

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