Dedicated customer service representative skilled in resolving inquiries and enhancing satisfaction. Proficient in computer applications and maintaining professionalism in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Staples
Rego Park
07.2025 - Current
Resolved customer inquiries and issues efficiently to enhance satisfaction.
Delivered timely product information and recommendations to customers.
Managed returns and exchanges, ensuring a positive customer experience.
Maintained professionalism in high-pressure situations and diffused conflicts effectively.
CASHIER/DAIRY
Stop and Shop
Maspeth
07.2024 - 07.2025
Operated cash register and accurately processed payments, returns, and exchanges.
Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Helped restock shelves when necessary to maintain an organized display area.
Provided efficient and courteous service to customers.
Maintained inventory and store visual presentation to meet customer needs.
VOLUNTEER Selling Christmas Trees
John and Loretta Heaney
Middle Village
11.2023 - 12.2023
Established robust internal and external relationships to enhance collaboration.
Revamped pricing and signage to attract attention to sales and seasonal offerings.
Fostered individual customer connections throughout entire engagement process, ensuring satisfaction.