Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fabiola Flores

Las Vegas,NV

Summary

Experienced professional with strong front office, interpersonal, and goal-oriented skills seeking a position in a people-oriented organization. Committed to delivering quality and efficient services to patients, employers, and staff members.

Overview

22
22
years of professional experience

Work History

Front Desk Receptionist

Care Now Urgent Care HCA
Las Vegas, NV
10.2016 - Current
  • Responsible for checking patients in and out
  • Accountable for collecting appropriate co-pays or deductibles depending on insurance
  • Phone insurances to verify patient eligibility, transferring & answering incoming calls
  • Maintain income and reports and statistics, balancing daily batches, reports and transmit patient information via fax according to agencies protocol

Admitting Representative

Las Vegas Surgery Center HCA
Las Vegas, NV
08.2011 - 07.2017
  • Greeting patients and obtaining personal, accurate, and complete medical information for admission
  • Creating new files for first time patients and using the old files for follow up patients
  • Explaining admission procedures and hospital policies to patients and family members
  • Informing respective units when patients are ready for admission
  • Accountable for collecting all co-pays at the time of visit
  • Verifying patient insurance, eligibility and obtaining authorization
  • Answering phones and directing calls to appropriate staff

Front Desk Receptionist

Harmon Medical Center
Las Vegas, NV
12.2007 - 03.2009
  • Greeting patients, obtaining proper documentation and information for check-in process
  • Input data into EMR program, phone appropriate insurance companies to verify protocols for work comp patients, and preparation of charts, answering of telephones on a switchboard
  • Responsible for discharging patients, setting up follow up appointments, transfer of cares, and transportation back to employer
  • Accountable for balancing daily batches, reports and transmitting patient information via fax to employer and insurance companies

Caseworker/ OBGYN/ Medicaid

Nevada Health Center Inc
Las Vegas, NV
02.2005 - 10.2007
  • In charge of gathering important documentation and information needed to get patients qualified for assistance
  • Submitted application forms for all uninsured patients for Medicaid and or Emergency Medicaid to pay all medical expenses during and after pregnancies
  • Accountable for taking patients information to the Welfare Department in a timely matter to prevent denials
  • Setting patients up with a prenatal plan if they do not meet the qualifications Medicaid assistance

Front Desk Receptionist

Nevada Health Center Inc
Las Vegas, NV
02.2003 - 10.2007
  • Responsible for checking patient's in and out, familiar with NexGen computer system
  • Accountable for collecting appropriate co-pays depending on insurance
  • Phoned insurances to verify patient's eligibility, answering of incoming calls, scheduling appointments
  • Maintain income and reports and statistics, balancing daily batches, reports and transmit patient information by mail or via fax according to agencies protocol

Education

High school diploma - General Education

Las Vegas High School
Las Vegas, NV
05.2001

Skills

  • Bilingual
  • Front Office
  • Team player
  • HIPAA Compliance Expertise
  • Dependability
  • Record keeping
  • Self-Motivated Worker
  • Multitasking
  • Insurance Eligibility Verification
  • Clinical Record Oversight
  • Medical Office Experience
  • Medical Appointment Organization
  • Statistics
  • Clinical Terminology Knowledge
  • Medical Claims Processing
  • Compassionate Patient Assistance
  • Customer Service
  • Cash Handling

Languages

  • English, Fluent
  • Spanish, Fluent

Timeline

Front Desk Receptionist

Care Now Urgent Care HCA
10.2016 - Current

Admitting Representative

Las Vegas Surgery Center HCA
08.2011 - 07.2017

Front Desk Receptionist

Harmon Medical Center
12.2007 - 03.2009

Caseworker/ OBGYN/ Medicaid

Nevada Health Center Inc
02.2005 - 10.2007

Front Desk Receptionist

Nevada Health Center Inc
02.2003 - 10.2007

High school diploma - General Education

Las Vegas High School

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Fabiola Flores