Fabiola Flores
Las Vegas,NV
Summary
Experienced professional with strong front office, interpersonal, and goal-oriented skills seeking a position in a people-oriented organization. Committed to delivering quality and efficient services to patients, employers, and staff members.
Overview
22
22
years of professional experience
Work History
Front Desk Receptionist
Care Now Urgent Care HCA
Las Vegas, NV
10.2016 - Current
- Responsible for checking patients in and out
- Accountable for collecting appropriate co-pays or deductibles depending on insurance
- Phone insurances to verify patient eligibility, transferring & answering incoming calls
- Maintain income and reports and statistics, balancing daily batches, reports and transmit patient information via fax according to agencies protocol
Admitting Representative
Las Vegas Surgery Center HCA
Las Vegas, NV
08.2011 - 07.2017
- Greeting patients and obtaining personal, accurate, and complete medical information for admission
- Creating new files for first time patients and using the old files for follow up patients
- Explaining admission procedures and hospital policies to patients and family members
- Informing respective units when patients are ready for admission
- Accountable for collecting all co-pays at the time of visit
- Verifying patient insurance, eligibility and obtaining authorization
- Answering phones and directing calls to appropriate staff
Front Desk Receptionist
Harmon Medical Center
Las Vegas, NV
12.2007 - 03.2009
- Greeting patients, obtaining proper documentation and information for check-in process
- Input data into EMR program, phone appropriate insurance companies to verify protocols for work comp patients, and preparation of charts, answering of telephones on a switchboard
- Responsible for discharging patients, setting up follow up appointments, transfer of cares, and transportation back to employer
- Accountable for balancing daily batches, reports and transmitting patient information via fax to employer and insurance companies
Caseworker/ OBGYN/ Medicaid
Nevada Health Center Inc
Las Vegas, NV
02.2005 - 10.2007
- In charge of gathering important documentation and information needed to get patients qualified for assistance
- Submitted application forms for all uninsured patients for Medicaid and or Emergency Medicaid to pay all medical expenses during and after pregnancies
- Accountable for taking patients information to the Welfare Department in a timely matter to prevent denials
- Setting patients up with a prenatal plan if they do not meet the qualifications Medicaid assistance
Front Desk Receptionist
Nevada Health Center Inc
Las Vegas, NV
02.2003 - 10.2007
- Responsible for checking patient's in and out, familiar with NexGen computer system
- Accountable for collecting appropriate co-pays depending on insurance
- Phoned insurances to verify patient's eligibility, answering of incoming calls, scheduling appointments
- Maintain income and reports and statistics, balancing daily batches, reports and transmit patient information by mail or via fax according to agencies protocol
Education
High school diploma - General Education
Las Vegas High School
Las Vegas, NV05.2001
Skills
- Bilingual
- Front Office
- Team player
- HIPAA Compliance Expertise
- Dependability
- Record keeping
- Self-Motivated Worker
- Multitasking
- Insurance Eligibility Verification
- Clinical Record Oversight
- Medical Office Experience
- Medical Appointment Organization
- Statistics
- Clinical Terminology Knowledge
- Medical Claims Processing
- Compassionate Patient Assistance
- Customer Service
- Cash Handling
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Front Desk Receptionist
Care Now Urgent Care HCA
10.2016 - Current
Admitting Representative
Las Vegas Surgery Center HCA
08.2011 - 07.2017
Front Desk Receptionist
Harmon Medical Center
12.2007 - 03.2009
Caseworker/ OBGYN/ Medicaid
Nevada Health Center Inc
02.2005 - 10.2007
Front Desk Receptionist
Nevada Health Center Inc
02.2003 - 10.2007
High school diploma - General Education
Las Vegas High School
Similar Profiles
Kelsey AkersKelsey Akers
Registered Medical Assistant at Care Now Urgent Care Affiliated With HCARegistered Medical Assistant at Care Now Urgent Care Affiliated With HCA
SAMANTHA BRADFIELDSAMANTHA BRADFIELD
Center Manager at HCA / CareNow Urgent CareCenter Manager at HCA / CareNow Urgent Care
Charles ObeyCharles Obey
Multi-Tech LMRT/MA at HCA CareNow Urgent CareMulti-Tech LMRT/MA at HCA CareNow Urgent Care