Fabiola Lopez
Modesto,CA
Summary
Results-driven General Manager with 15+ years of experience. Managing store operations, coaching teams, and resolving customer concerns. Seasoned leader, skilled in hiring, scheduling, training, and relationship building. Effective on improving service, controlling costs, and supporting business goals. Adaptive and deadline-oriented with the capacity to execute in high-stress environments. Focused and professional with a strong background in technology. Self-motivated with a passion for delivering exceptional work.
Overview
2
2
Languages
19
19
years of professional experience
Work History
General Manager
AutoZone
Manteca, California
07.2010 - Current
- Managed all aspects of daily business operations at AutoZone.
- Led customer service standards and resolved concerns.
- Supervised hiring, training, and scheduling of team members to ensure optimal staffing and performance.
- Generated HR reports for headcount, turnover, and workforce analysis.
- Monitored inventory levels and supported merchandise replenishment
- Directed sales floor presentation and planogram execution.
- Reviewed store profits loss reports and handled budget controls.
- Reviewed financial statements and sales activity reports to assess productivity and identify areas for improvement.
- Enforced safety protocols to maintain a secure environment for all employees and customers., loss prevention, and company policy compliance.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Configured routers and switches for network connectivity in accordance with organizational specifications.
- Analyzed system logs, identified potential issues, and implemented solutions in a timely manner.
- Formed and sustained strategic relationships with clients.
- Built commercial customer relationships and supported account needs
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created positive work environment through team-building activities that fostered collaboration across departments.
Bakery Team Lead
Save Mart
Modesto, California
08.2007 - 09.2010
- Led bakery associates across daily production, stocking, and customer service at Save Mart.
- Supervised bread, cake, and pastry preparation following store bakery standards.
- Trained teammates on sanitation, food safety, and safe equipment use.
- Monitored display cases and rotated bakery products for freshness.
- Coordinated production schedules with grocery store demand and sales patterns.
- Inspected ingredients and supplies for quality, cleanliness, and proper storage.
- Assisted customers with bakery orders, special requests, and product questions.
- Enforced department procedures for opening, closing, and daily cleanup.
- Maintained a clean and organized workspace throughout the day.
- Enforced company policies while fostering an environment of collaboration among team members.
- Assisted with the preparation of large orders for special events or holidays.
- Created weekly work schedules for bakery staff members according to store needs.
- Managed daily operations of a team up to 10 bakery staff members.
Education
Human Touch Healthcare - Health And Wellness
Futuro Health
Modesto, CA09-2026
Some College (No Degree) - Business Administration and Management
Modesto Junior College
Modesto, CASkills
- Leadership
- Customer experience
- Relationship building
- Team building
- Human resources management
- Safety compliance
- Performance analysis
- Data analysis tools
- Problem resolution
- Training, development and coaching
- Verbal and written communication
- Schedule management
- Time management
- Deadline oriented
- Financial oversight
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
General Manager
AutoZone
07.2010 - Current
Bakery Team Lead
Save Mart
08.2007 - 09.2010
Human Touch Healthcare - Health And Wellness
Futuro Health
Some College (No Degree) - Business Administration and Management
Modesto Junior College