Fabiola Moreno
Dayton
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
7
7
years of professional experience
Work History
Cashier
Lowe’s
2026.05 - 2026.06
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and location within the store.
- Handled cash, credit, and debit transactions accurately to ensure financial integrity.
- Provided support during inventory management by restocking shelves as needed.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Collaborated with team members to manage high-volume sales periods effectively.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Participated in training sessions to improve product knowledge and service skills.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Housekeeper
Ice Services
2024.11 - 2026.05
- Maintained cleanliness and organization in guest rooms and common areas.
- Operated cleaning equipment, including vacuums and floor scrubbers, efficiently.
- Followed safety protocols for chemical usage and waste disposal procedures.
- Assisted with laundry services, ensuring timely turnaround of linens and towels.
- Collaborated with team members to complete daily cleaning schedules effectively.
- Responded promptly to guest requests for additional services or supplies.
- Conducted inventory checks on cleaning supplies, reporting shortages as needed.
- Implemented best practices for sanitation to enhance overall guest satisfaction.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Receptionist
Planet Ford
2023.04 - 2024.10
- Greeted and assisted customers, enhancing overall visitor experience at reception.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Maintained organized records of customer interactions and transactions for reference.
- Collaborated with sales team to ensure seamless customer support during peak hours.
- Monitored office supplies inventory, placing orders to maintain adequate stock levels.
- Assisted in training new reception staff on systems and customer service protocols.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Hairstylist
Angie’s Hair Studio
2019.05 - 2023.02
- Delivered customized haircuts and styling services based on client preferences and trends.
- Collaborated with team members to maintain a clean, organized, and welcoming salon environment.
- Utilized advanced coloring techniques to achieve desired results while minimizing damage to hair.
- Educated clients on proper hair care products and maintenance for long-lasting styles.
Education
Cosmetology
Lee College
Baytown, TX2019-05
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
Languages
Spanish
Timeline
Cashier
Lowe’s
2026.05 - 2026.06
Housekeeper
Ice Services
2024.11 - 2026.05
Receptionist
Planet Ford
2023.04 - 2024.10
Hairstylist
Angie’s Hair Studio
2019.05 - 2023.02
Cosmetology
Lee College