Fabiola Sejas
Aventura,USA
Summary
Dynamic Store Manager with a proven track record at Pandora Jewelry, recognized for exceptional leadership and sales performance. Skilled in team collaboration and customer relations management, I consistently achieved business goals and fostered a high-performance culture, earning accolades for outstanding service and sales excellence.
Overview
7
7
years of professional experience
Work History
Store Manager
Pandora Jewelry
01.2023 - 01.2025
- Managed all aspects of daily store operations, including sales inventory, staff supervision, and customer service experience.
- Recruited, trained, and led a team of 20 associates, promoting a positive and high-performance work culture.
- Handled customer concerns with professionalism and resolved issues to ensure satisfaction and loyalty.
- Created staff schedules, conducted performance evaluations, and provided coaching to meet store goals.
- Managed inventory levels, conducted regular stock audits, and coordinated with vendors for replenishment.
Regional Manager – Southeast Florida & Puerto Rico
01.2021 - 01.2023
- Hire, train, educate, and support a team of 30 sales professionals.
- Plan, create, and execute events with Sephora and M.I. teams at various retail locations.
- Collaborate closely with brands including Moroccanoil, Briogio, J.Lo Beauty, Iconic London, St. Tropez, Fable & Mane, Juliette Has a Gun, and Goop.
- Maintain effective communication with corporations, brands, retailers, and business advisors.
- Monitor and manage weekly, monthly, and annual budgets.
- Ensure team achievement of daily, weekly, monthly, and yearly sales goals.
- Develop and implement training, incentives, and coaching to elevate team performance.
Store Manager
Space NK at Bloomingdale’s
Aventura, USA
01.2018 - 01.2021
- Led a sales team of five, setting and achieving business goals.
- Managed customer service standards and sales performance.
- Awarded 'Best Counter' for outstanding sales and service (September 2018).
- Received 'Outstanding Sales Achievement Award' (February 2019).
- Recognized as 'Best Cosmetics Counter' for highest sales percentage (August 2019).
Education
Florida CAM License -
FL, USA06.2025
Managers international courses -
TX, USA01.2023
Customer Service and Sales training -
NY, USA01.2017
Law Degree - Political Science
Bolivia01.2002
Skills
- Goal-oriented mindset
- Quick learner
- Adaptability
- Leadership skills
- Positive attitude
- Accountability
- Team collaboration
- Team leadership
- Customer relations management
- Coaching and education
- Problem solving
- Sales planning and execution
- Territory management
- Client and vendor relations
Languages
- Fluent in English
- Fluent in Spanish
Talents
- Goal-Oriented
- Fast Learner
- Adaptability
- Strong Leadership
- Positivity
- Responsibility
- Team Building & Collaboration
Timeline
Store Manager
Pandora Jewelry
01.2023 - 01.2025
Regional Manager – Southeast Florida & Puerto Rico
01.2021 - 01.2023
Store Manager
Space NK at Bloomingdale’s
01.2018 - 01.2021
Florida CAM License -
Managers international courses -
Customer Service and Sales training -
Law Degree - Political Science
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