Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fabiola Zelaya

Palmdale,CA

Summary

Experienced customer service worker with a focus on delivering great customer service and exceptional support to any workplace. Skilled at thriving in fast paced enviorment and collaborating with teams to achieve goals.

Overview

9
9
years of professional experience

Work History

Cashier

Dollar General Market
02.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Screening Machine Operator

Knowles Precision Devices
06.2020 - 04.2024
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Collaborated with team members to optimize production processes and improve overall performance.

IHSS Care Provider

IHSS In Home Support Services
11.2019 - 12.2019
  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Provided transportation and appointments management.
  • Provided transportation for clients to medical appointments, social events, and other necessary outings.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Demonstrated patience and empathy while assisting clients experiencing cognitive or physical challenges.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Bakery Assistant

Lake Los Angeles Bakery
02.2015 - 04.2016
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Operated commercial kitchen equipment and tools.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Brewed coffee and tea and changed out drink station syrups.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Education

High School Diploma -

Littlerock High School
Littlerock, CA
05.2015

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cash Register Operation
  • Problem-Solving
  • Team Collaboration
  • Cooperative Attitude

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Dollar General Market
02.2024 - Current

Screening Machine Operator

Knowles Precision Devices
06.2020 - 04.2024

IHSS Care Provider

IHSS In Home Support Services
11.2019 - 12.2019

Bakery Assistant

Lake Los Angeles Bakery
02.2015 - 04.2016

High School Diploma -

Littlerock High School

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Fabiola Zelaya