Fabricio Zevallos
Denver,CO
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Dynamic server with a strong work ethic and exceptional customer service skills, honed at T.G.I. FRIDAY'S. Proven ability to multitask and resolve customer issues swiftly, enhancing guest satisfaction. Recognized for maintaining a professional appearance and fostering team collaboration to ensure seamless operations in high-pressure environments.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Ready to use and develop communication and customer service skills.
sections.overview.name
3
3
years of professional experience
sections.experience.name
Server
Beaujos
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Crew Member
Subway
01.2024 - 03.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Server
T.G.I. FRIDAY'S - Bar & Restaurant
03.2023 - 12.2023
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server Assistant
Coast by The Ritz Carlton
12.2022 - 03.2023
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
Crew Member
McDonald's
03.2022 - 12.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
sections.education.name
Santa Angela Merici
Lima, PeruNo Degree - Finance
Universidad Peruana De Ciencias Aplicadas
Lima, Perusections.skills.name
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Guest engagement
- Problem-solving
- Multitasking
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Elementary
sections.timeline.name
Server
Beaujos
06.2024 - Current
Crew Member
Subway
01.2024 - 03.2024
Server
T.G.I. FRIDAY'S - Bar & Restaurant
03.2023 - 12.2023
Server Assistant
Coast by The Ritz Carlton
12.2022 - 03.2023
Crew Member
McDonald's
03.2022 - 12.2022
Santa Angela Merici
No Degree - Finance
Universidad Peruana De Ciencias Aplicadas
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Isaac PetersonIsaac Peterson
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