Fadumo Said
Atlanta,GA
Summary
Dedicated and highly motivated second-year college student with a proactive attitude and the ability to learn quickly. Strong work ethic, adaptability, and exceptional interpersonal skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Office Assistant
Med Afford Urgent & Primary Care
Fayetteville, GA
08.2023 - 02.2024
- Greeted patients and provided assistance with patient check-ins, appointments, and inquiries ensuring a smooth and organized flow at the reception area.
- Communicated with patients, families, and healthcare professionals to address inquires, provide information, and facilitate a positive experience.
- Maintained accurate patient records, managed administrative tasks, and upheld confidentiality standards in compliance with healthcare regulations.
Phlebotomist
Clinical Pathology Laboratories, Inc.
Lawrenceville, GA
10.2022 - 08.2023
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Performed venipuncture and other blood collection procedures according to established standards.
- Documented patient information into electronic medical records system.
- Processed samples accurately and efficiently.
- Maintained accurate records of collected specimens and test results.
- Followed all safety protocols when handling hazardous materials.
- Adhered to HIPAA guidelines regarding patient privacy.
- Provided excellent customer service while interacting with patients.
Education
Bachelor of Science -
Georgia State University
Atlanta, GA05-2026
A Breath of Fresh Air Medical
Covington, GA09-2022
Skills
- Listening Skills
- Conflict Management
- Appointment Setting
- Time Management
- File Organization
- Communication
- Hospitality services
- Problem-solving skills
- Medical Terminology
- Customer Service
- Analytical Thinking
- Microsoft Office
Certification
- NHA Certified #K7Q5E8R6
Timeline
Front Office Assistant
Med Afford Urgent & Primary Care
08.2023 - 02.2024
Phlebotomist
Clinical Pathology Laboratories, Inc.
10.2022 - 08.2023
Bachelor of Science -
Georgia State University
A Breath of Fresh Air Medical
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