Faeryn Sepanik-Kopke

Work History

Dots Diner

Managed table turnover rate effectively allowing for more guests served per shift.
Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Achieved high levels of customer loyalty through exceptional service and engagement.

Sundance Cafe

Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Completed daily side work and opening and closing duties without fail.

Casa Diablo

01.2022 - 04.2024

Mountain Girl Pickles

01.2019 - 01.2020

Handled cash, check and credit cards, processing transactions onsite for products and services.
Attracted customers and generated sales using promotional materials.
Utilized persuasive sales techniques to convert leads into sales.
Loaded and unloaded boxes and pallets of merchandise for customers.
Tracked and measured sales activity using mobile technology, reporting sales from field.
Advertised product and service offerings via social media.
Proven ability to learn quickly and adapt to new situations.
Worked flexible hours across night, weekend, and holiday shifts.

Kikka Sushi

02.2018 - 12.2018

Managed high-volume orders during peak times, maintaining timely service without compromising quality.
Maintained a clean and organized workstation, ensuring compliance with food safety standards.
Ensured proper storage of raw fish and seafood ingredients to maintain optimal freshness and taste.
Assisted in inventory management, maintaining optimal levels of ingredients for seamless sushi production.
Contributed to positive guest experiences by providing exceptional service and addressing dietary restrictions or concerns.
Adhered to strict portion control guidelines, optimizing ingredient usage and reducing costs.
Set up and broke down kitchen for service.