Fahad Ahmed
ALEXANDRIA,VA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Customer Service Representative
Gmoneytrans
06.2020 - 12.2021
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Developed and updated databases to handle customer data.
Management Trainee Officer (MTO)
Dutch Bangla Bank
01.2016 - 12.2016
- Established open and professional relationships with team members, which facilitated communication and quickly resolved issues and conflicts.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Acted with integrity, honesty, and knowledge to promote the culture of the company.
- Analyzed customer feedback to identify areas for improvement.
Education
Master of Science - Information Technology
Washington University of Science And Technology
8133 Leesburg Pike # 230, Vienna, VA 22182 05.2001 -
MBA - Finance
Kumoh National Institute of Technology
61 Daehak-ro (yangho-dong), Gumi, Gyeongbuk 39177, 05.2001 -
BBA - Finance
East West University
A, 2 Jahurul Islam Ave, Dhaka 01212, Bangladesh 05.2001 -
Associate of Science - Science
Govt. Tolaram College
College Road, Allama Iqbal Road, Narayangonj 1400 05.2001 -
High School Diploma -
Adarsha School,narayangonj
১৫ Shahid Sabbir Alam Khandakar Rd, Narayangonj 05.2001 -
Skills
Time Management
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
Customer Service Representative
Gmoneytrans
06.2020 - 12.2021
Management Trainee Officer (MTO)
Dutch Bangla Bank
01.2016 - 12.2016
Master of Science - Information Technology
Washington University of Science And Technology
05.2001 -
MBA - Finance
Kumoh National Institute of Technology
05.2001 -
BBA - Finance
East West University
05.2001 -
Associate of Science - Science
Govt. Tolaram College
05.2001 -
High School Diploma -
Adarsha School,narayangonj
05.2001 -
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