Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Certified Medical Assistant
Bon Secours Sports Medicine and Primary Care
Midlothian
01.2026 - Current
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Educated patients on medications, treatments, and after-visit instructions.
Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
Prepared specimens for laboratory testing and performed routine laboratory tests.
Contacted pharmacies to submit and refill patients' prescriptions.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
Certified Medical Assistant (CMA)
Virginia Urology
Richmond, VA
06.2023 - 08.2025
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Completed intakes, measuring vital signs and documenting symptoms.
Educated patients about medications, procedures and physician's instructions.
Documented patient information, test results and status updates in [Software] EMR management system.
Cleaned and sterilized medical equipment regularly to ensure readiness for patient use.
Preserved confidentiality of all patient information in line with HIPAA and internal guidelines.
Supported medication reconciliation and prepared charts for physician review.
Certified Medical Assistant (CMA)
Bon Secours
Richmond, VA
07.2022 - 05.2023
Explained procedures and treatments to patients and verified consent.
Completed intakes, measuring vital signs and documenting symptoms.
Documented patient information, test results, and status updates in [Software] EMR management system to ensure accurate and timely patient care.
Maintained equipment readiness through scheduled cleaning and sterilization to uphold safety standards.
Safeguarded patient privacy and confidentiality in alignment with HIPAA protocols.
Preserved confidentiality of all patient information in line with HIPAA and internal guidelines.
Recorded patients' medical history, vital statistics, and information in medical records to support comprehensive patient assessments.
Certified Medical Assistant
VCU Health System
Richmond, VA
02.2022 - 06.2022
Documented patient information, test results and status updates in [Software] EMR management system.
Completed intakes, measuring vital signs and documenting symptoms.
Recorded patients' medical history, vital statistics and information in medical records.
Preserved confidentiality of all patient information in line with HIPAA and internal guidelines.
Kept equipment ready for use through scheduled cleaning and sterilization.
Cashier/Customer Service
Wegmans Food Markets
Richmond, VA
04.2020 - 12.2021
Engaged with customers to ensure smooth and efficient cash register transactions.
Maintained organized and well-stocked checkout areas to enhance customer experience.
Maintained clean, organized, and well-stocked checkout areas.
Provided customers with product and service information to assist in decision-making.
Provided information to customers on products or services.
Worked with customer service leaders and managers to meet customer needs.
Pharmacy Technician
Wegmans Food Markets
Richmond, VA
11.2019 - 03.2020
Stocked supplies and set up cash drawers to maintain readiness for day’s business.
Reconciled account issues and resolved prescription problems via telephone and at the counter.
Supported pharmacists by measuring, counting and labeling prescriptions.
Met customer needs with fast and knowledgeable pharmacy support.
Called insurance companies to retrieve patient information to determine final cost of the prescription.
Provided prompt and knowledgeable pharmacy support to effectively address customer needs.
Assisted pharmacists by accurately measuring, counting, and labeling prescriptions to improve workflow.
Education
college - Certified medical assistant
John Tyler Community College
Richmond, VA
College Degree - General Studies
John Tyler
Midlothian, VA
Skills
Patient Care
Injection administration
Medication administration
Vital Signs
Patient intake procedures
Documentation review
EMR systems
Epic
Medical Office Experience
Clinical Support
Medical terminology
Certification
BLS Certification, CCMA Certification, Certified Medical Assistant, CPR Certification