Faith Danh
Groveport,OH
Summary
Seasoned Bank Teller well-versed in customer care and achieving sales goals while maintaining high levels of customer satisfaction. Team player that contributes to company success by being consistently accurate in counts and balances.
Overview
6
6
years of professional experience
Work History
Teller
KEMBA Financial Credit Union
Whitehall, Ohio
10.2021 - Current
- Educated customers on use of banking website and mobile apps.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Maintained friendly and professional customer interactions.
- Received loan and utility payments, sending funds to correct destinations.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
School Aged Childcare Worker
Heaven Sent Children's Academy
Canal Winchester, OH
01.2018 - 09.2021
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys each time frame.
- Assisted Director with office work such as: answering telephone, customer service, and filing paperwork.
Childcare Worker
Parkersburg Christian Kiddie Academy
Parkersburg, WV
06.2016 - 12.2017
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play and instruction..
- Introduced children to educational games and activities to boost learning.
- Developed lessons and activities to promote children's physical and emotional development.
Education
High School Diploma -
Parkersburg Christian School
Parkersburg, WVSkills
- Reliable
- Organized
- Customer service
- Microsoft Office
- Responsible
- Child development
- Teamwork
- Quick learner
- Teller Transactions
- Generating Receipts
- Supervising Tellers
- Pleasant and Personable
Timeline
Teller
KEMBA Financial Credit Union
10.2021 - Current
School Aged Childcare Worker
Heaven Sent Children's Academy
01.2018 - 09.2021
Childcare Worker
Parkersburg Christian Kiddie Academy
06.2016 - 12.2017
High School Diploma -
Parkersburg Christian School
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