Faith Dierschke
San Antonio
Summary
Psychology graduate with a strong academic foundation in human behavior and mental health, combined with hands-on experience providing personal care for children. Proven reliability and communication skills from fast-paced customer service roles. Passionate about supporting individuals with developmental needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
HEB Grocery Store
08.2020 - Current
- Processed customer transactions efficiently, ensuring accurate cash handling.
- Assisted customers with product inquiries, providing knowledgeable support and recommendations.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Increased client retention through excellent customer service and consistent followups.
- Provided excellent customer service, addressing guest concerns promptly and professionally.
- Processed financial transactions efficiently using electronic payment systems and point-of-sale software.
- Trained new staff on best practices for cash handling and customer service protocols.
Education
Bachelor of Arts - Psychology
The University of Texas At San Antonio
San Antonio, TX12-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling expertise
Certification
- TABC Certification
Personal Experience
Personal Childcare Experience
2016-Current
Provided consistent care for young children ranging from infants to elementary age in home settings. Responsibilities included supervising daily routines, engaging children in age-appropriate educational and play activities, managing behavioral challenges with patience and positive reinforcement, and ensuring a safe, nurturing environment. Gained valuable experience in communication, emotional support, and adapting to individual needs—skills directly applicable to supporting children in therapeutic or structured learning environments.
Languages
Spanish
Limited Working
Timeline
Cashier
HEB Grocery Store
08.2020 - Current
Bachelor of Arts - Psychology
The University of Texas At San Antonio
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