Faith Dowdy
Consumer patient asscess
Calhoun,GA
Summary
Dynamic professional with experience in consumer access and retail environments. Skilled in multitasking and adapting to new procedures, ensuring efficient operations and enhanced customer satisfaction. Committed to applying expertise in patient registration and inquiry resolution.
Overview
3
3
years of professional experience
Work History
Consumer Access Specialist
AdventHealth Gordon
Calhoun, GA
12.2024 - Current
- Verified demographics and insurance information to register Patients and computer system.
- Applied HIPPA privacy and security regulations while handling patient formation.
- Registered Patience by completing face-to-face interviews to obtain demographic insurance and medical information.
- Obtain necessary, signatures for privacy laws and consent for treatment.
- Assembled registration paperwork in place of identification bands on patient.
- Complied information from Patience and caregivers or family members to identify care concerns.
- Received patient inquires or complaints and directed to appropriate medical staff members.
- Managed answering the phone while doing my other job too and helping people
Cashier
Hibbett Sports
Calhoun, GA
04.2023 - 12.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Maintained accurate cash drawer balance through diligent tracking of transactions.
- Collaborated with team members to ensure optimal store organization and cleanliness.
- Supported inventory management by restocking shelves and verifying product availability.
- Adapted quickly to new procedures, contributing to smoother daily operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Sonoravile High School
Calhoun, GA05-2024
Skills
- Customer support
- Software installation
- Network configuration
- Security protocols
- Expert communication
- Teamwork
- Teamwork and collaboration
- Customer service
- Time management
- Multitasking
Timeline
Consumer Access Specialist
AdventHealth Gordon
12.2024 - Current
Cashier
Hibbett Sports
04.2023 - 12.2024
High School Diploma -
Sonoravile High School