Faith Dyer
Lebanon,OH
Summary
Proven multitasker and customer service expert, honed skills at Red Robin and Romper Room Childcare Center, enhancing dining experiences and fostering safe, respectful child environments. Excelled in detail-oriented tasks and empathy, significantly improving service efficiency and client satisfaction. Demonstrates effective phone etiquette and patience, key to achieving positive outcomes in fast-paced settings.
Overview
1
1
year of professional experience
Work History
Hostess
Red Robin
11.2023 - 03.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Daycare Assistant
Romper Room Childcare Center
07.2023 - 08.2023
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
Education
High School Diploma -
Lafayette High School
Lexington, KY05.2022
Skills
Customer Service
Effective Multitasking
Patience and Empathy
Phone Etiquette
Detail Oriented
Timeline
Hostess
Red Robin
11.2023 - 03.2024
Daycare Assistant
Romper Room Childcare Center
07.2023 - 08.2023
High School Diploma -
Lafayette High School
Similar Profiles
Scott LinneburScott Linnebur
Director, IT Infrastructure & Dev Ops at Red Robin Gourmet Burgers, Inc.Director, IT Infrastructure & Dev Ops at Red Robin Gourmet Burgers, Inc.
Leah MosherLeah Mosher
Shift Supervisor/Catering Manager/Server at Red RobinShift Supervisor/Catering Manager/Server at Red Robin
Jordan JamesJordan James
Lead Line Cook at Red RobinLead Line Cook at Red Robin
Kaesyn Baldridge-NeufeldKaesyn Baldridge-Neufeld
Restaurant Team Member at Red RobinRestaurant Team Member at Red Robin
Christy AlexanderChristy Alexander
Acute Care Staff RN at TriHealth Bethesda North HospitalAcute Care Staff RN at TriHealth Bethesda North Hospital