Faith Flores

• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
• Responded to customer requests for products, services and company information.
• Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.

• Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
• Contacted customers directly to notify of fraudulent activity and minimize impacts.
• Provided exemplary level of customer service to all individuals, including clients and company personnel.

• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Answered questions about store policies and concerns to support positive customer experiences.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

• Counted cash in register drawer at beginning and end of shift.
• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Worked closely with manager to solve problems and handle customer concerns.

Keep store organized & clean

Greet customers warmly when approach store

Inform customers about products & make recommendations based on lifestyle

Check customers out at register