Faith Fukuda
Portage,IN
Summary
Energetic and results-driven professional with knack for strategic thinking and creative problem-solving. Possesses deep understanding of market analysis and project management principles, along with proficiency in digital marketing tools and campaign execution. Committed to driving impactful marketing initiatives that boost brand visibility and engagement. Thrives in fast-paced marketing environments, consistently delivering projects that align with business goals and customer needs. Demonstrates strong analytical and organizational skills, managing multiple priorities and deadlines effectively. Seeking to transition into new field, eager to apply transferable skills to drive success in diverse settings.
Overview
5
5
years of professional experience
Work History
Project Manager
IHeartMedia
09.2021 - 10.2024
- Identified plans and resources required to meet project goals and objectives
- Updated operational methods, oversaw accounting procedures, tracked information, and compiled data to improve efficiency
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications
- Maintained open communication by presenting regular updates on project status to customers and co-workers efficiency by
- Verified quality of deliverables and conformance to specifications before submitting to clients
- Interacted with clients regularly to quickly alleviate issues and provide project updates
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored project progress, identified risks, and took corrective action as needed.
- Established strong relationships with industry influencers, expanding the company's network and reach.
- Streamlined project management processes for improved efficiency by 20% and timely completion of tasks.
- Managed marketing budgets to maximize return on investment while minimizing costs.
- Evaluated the success of various marketing initiatives through KPI tracking and analysis; made data-driven recommendations for continuous improvement.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Analyzed and reported on KPIs to validate and demonstrate the success of marketing campaigns.
Talent Manager
iHeartMedia
04.2020 - 03.2022
- Completed talent acquisition and management for 500+ internal and external placements
- Met with clients to discuss goals and develop strategies for iHeartMedia career success
- Collaborated with staff members to make accurate reservations
- Negotiated with managers, promoters and union officials regarding client contractual rights and obligations
- Maintained detailed digital and hard-copy records of endorsement statuses
- Negotiated essential contract terms such as endorsement fees, broadcast and social media costs/ fees on behalf of clients
National Promotions Coordinator
iHeartMedia
03.2020 - 09.2021
- Spearheaded successful development and distribution of creative collateral such as schedules and in-person events
- Disseminated product messages online, in print, and directly to media, personally writing and editing communications
- Managed event-day projects such as online/on-air contesting and social media posts
- Amplified branding message by collaborating with the creative team on graphics and displays
- Managed day-to-day functions of promotion and marketing departments
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings
- Collected performance data on each promotion to better plan future events
- Developed contests and sweepstakes rules, contracts and revenue-generating strategies
- Drove traffic to station branded/ client branded websites and contest by creating and implementing promotional plans
- Worked with marketing department to create targeted advertising strategies for key customer demographics
National Sales Coordinator
iHeartMedia
05.2019 - 09.2021
- Handle millions of dollars of revenue each quarter
- Over-saw national MMPs throughout the duration of the campaign
- Collaborated with team members to meet daily demands and handle challenging projects
- Handle billing discrepancies, invoicing, and accounting
- Coordinate between Client, Account Manager, and Market to ensure campaign completion
- Created, managed, and revised team opportunities through SalesForce, and Viero
- Managed well-organized and compliant administrative and financial records
- Maintain a three-person department solely during Covid
- Maintained and organized customer database of over thousands of clients nationwide
- Built relationships with customers and community to establish long-term business growth
- Resolved problems with high-profile customers to maintain relationships and increase return customer base by 30%
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Monitored sales team performance, analyzed sales data and reported information to cross-country area managers.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs
Education
High School Diploma -
Luther East High School
Lansing, IL05.2014
Some College (No Degree) - Nursing
South Suburban College of Cook County
South Holland, ILSkills
- Operations management
- Task prioritization
- Analytical thinking
- Multitasking
- Client Relations
- Written/Verbal Communication
- Microsoft Office
- Marketing
- Marketing Analytics
- Creative Direction
- CRM Management
- Project Scheduling
Accomplishments
- Recipient of the Employee of 2020 Award in 2020.
- Nominated for Employee of the Quarter four times in the last three years.
- Consistently maintained high customer satisfaction ratings.
Hobbies and Interests
- Assisted with Special Olympics for three years.
- Volunteered at the Humane Society for six years.
Timeline
Project Manager
IHeartMedia
09.2021 - 10.2024
Talent Manager
iHeartMedia
04.2020 - 03.2022
National Promotions Coordinator
iHeartMedia
03.2020 - 09.2021
National Sales Coordinator
iHeartMedia
05.2019 - 09.2021
High School Diploma -
Luther East High School
Some College (No Degree) - Nursing
South Suburban College of Cook County
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