Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Goin

Trenton,MI

Summary

Although my background of work is mainly in retail, I have learned to deal with difficult people and use creative problem solving. Critical thinking, patience, and being detail oriented is needed for the jobs that I have had. I have been working since I was 17 and I understand the importance of commitment, I am reliable and hardworking. I work well under pressure and I give every job my full effort. Solving problems, helping others and thinking of new and creative ways to do things Is something that I love. I am willing to learn and try new things.

Overview

1
1
year of professional experience

Work History

Cashier

Lowes Home Improvment
04.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Independent Para

Trenton Public Schools
10.2023 - 12.2023
  • Worked one on one with a child on the autism spectrum
  • Learned how to communicate with an individual who is nonverbal.
  • Collaborated with teachers to develop personalized education plans for students with special needs.
  • Assisted in the development of social skills through group activities and one-on-one coaching.
  • Supported students'' emotional well-being by providing a safe and nurturing environment.
  • Maintained confidentiality of sensitive information regarding students'' diagnoses, family situations, and academic struggles.
  • Utilized assistive technology tools to help students overcome barriers in their learning process effectively.
  • Assisted with daily life skills such as self-care routines, time management, and organization strategies.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Implemented behavior modification techniques to improve student social and academic performance.

Education

Eastern Michigan University
Ypsilanti, MI
12-2027

High School Diploma -

Trenton High School
Trenton, MI
06-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Social skills development
  • Effective communication
  • Verbal and written communication
  • Calm and patient demeanor
  • Organization and prioritization
  • Relationship building
  • Student supervision
  • Teacher assistance
  • Behavior management

Timeline

Cashier

Lowes Home Improvment
04.2024 - Current

Independent Para

Trenton Public Schools
10.2023 - 12.2023

Eastern Michigan University

High School Diploma -

Trenton High School

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Faith Goin