Faith King
Los Angeles,CA
Summary
Equipped with years of outstanding customer service. Also strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results and always ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Hostess
Din Tai Fung
Glendale, CA
01.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Receptionist
Nikki Scott Hair Salon
Los Angeles
01.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Help with appointment scheduling.
- Handled cash transactions and maintained sales and payments records accurately.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
EVS Technician
Cedar Sinai Medical Center
Los Angeles, CA
07.2018 - 12.2020
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
Education
Health Administration
Los Angeles Valley College
Van Nuys, CASkills
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Hospitality service expertise
- 10 years of Customer service expertise
- Interactive communication skills
Timeline
Hostess
Din Tai Fung
01.2024 - Current
Receptionist
Nikki Scott Hair Salon
01.2020 - Current
EVS Technician
Cedar Sinai Medical Center
07.2018 - 12.2020
Health Administration
Los Angeles Valley College