Faith Larsen
Columbia,AL
Summary
Licensed hairstyling professional bringing several years of experience and expertise in business management. Top-notch customer service, administrative and team leadership abilities combined with strong attention to detail and scheduling expertise. Effectively mediate conflicts to promote team and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Salon Manager
Dillards Department Store
Dothan, Alabama
05.2024 - Current
- Consulted with customers to understand needs and recommend professional services.
- Monitored inventory of supplies, managed budget and requisitioned supplies, equipment, and services.
- Analyzed and recorded personnel and operational data and wrote activity reports.
- Resolved guest complaints.
- Conducted regular meetings to brief employees about salon's success and announce sales goals.
- Analyzed financial reports to identify trends and areas for improvement.
- Collaborated with other managers and supervisors and kept informed of changes affecting service operations.
Beauty Advisor
Merle Norman Cosmetic Studio
03.2021 - 06.2024
- Organized promotional events such as makeup demonstrations and free makeovers.
- Assisted in the development of new beauty products and services.
- Ticketed, arranged and displayed merchandise to promote sales.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
Education
Cosmetology -
Beverly’s Beauty Institute
Dothan, Alabama05-2023
Skills
- Cleanliness and sanitation
- Project management
- Safety awareness
- Client satisfaction
- Employee development
- Business development
- Marketing
- Budget administration
- Communication skills
- Payroll process
- Time management
Timeline
Salon Manager
Dillards Department Store
05.2024 - Current
Beauty Advisor
Merle Norman Cosmetic Studio
03.2021 - 06.2024
Cosmetology -
Beverly’s Beauty Institute