Faith Leslie
Beverly Hills,Florida
Summary
Friendly and efficient customer service associate devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding learned company standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Game X Change
Bossier City, LA
02.2023 - 04.2023
- Educated customers on special pricing opportunities and company offerings.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Cashier
Dollar Tree
Montgomery, AL
05.2021 - 07.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Waitress
Sundown Restaurant
Montgomery, AL
02.2021 - 05.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Education
High School Diploma -
Haughton High School
Haughton, LA06.2020
Skills
- Customer Service
- Inventory Control
- Point of Sale Systems
- Stock Replenishment
- Problem Resolution
- Self-Direction
Timeline
Customer Service Associate
Game X Change
02.2023 - 04.2023
Cashier
Dollar Tree
05.2021 - 07.2021
Waitress
Sundown Restaurant
02.2021 - 05.2021
High School Diploma -
Haughton High School
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