Faith Neal
Delta,CO
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Axis Health Systems
Montrose, CO
01.2024 - Current
- Monitored patient safety in all areas of the facility.
- Maintained accurate documentation of patient progress and treatments received.
- Provided crisis intervention services to patients in need.
- Advised clinical staff regarding appropriate interventions for behavioral issues.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Provided emotional support to clients and patients dealing with difficult situations.
- Administered medications as prescribed by physician or psychiatrist.
- Collaborated with multi-disciplinary teams to develop comprehensive treatment plans for patients.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
- Responded promptly to any emergency situations that may arise within the facility.
- Assisted in coordinating transportation for appointments outside the facility when necessary.
- Completed patient reports daily and submitted to management for evaluation.
- Completed daily client rounds and tracked client movements.
- Educated clients on important life skills, housekeeping and food preparation.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Conducted searches of clients upon return to facility.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Documented behavioral incidents to keep accurate records.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Maintained client and employee areas in good working order and with adequate supplies.
- Established and maintained professional working relationships with clients, staff and public.
- Documented patient behavior, interventions completed and patient response to interventions.
Peer Support Specialist
Integrated Insight Community Care
Delta, CO
09.2022 - 12.2023
- Researched relevant topics related to mental health services or treatments.
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
- Maintained accurate records of client progress through use of electronic medical record system.
- Engaged in outreach efforts to increase awareness about the organization's mission and goals.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Provided feedback regarding program operations and improvement opportunities.
- Provided follow-up care after discharge from clinical settings or other programs.
- Assisted clients with developing healthy coping skills to manage stressors.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Actively listened and responded empathetically when interacting with clients.
- Coordinated referrals for additional services as needed based on client needs.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for clients.
- Assisted with administrative tasks such as scheduling appointments or updating contact information.
- Facilitated individual and group sessions to provide guidance and counseling, specifically a Hi-Set High School equivalency program.
- Monitored client activities in order to assess the effectiveness of treatment plans.
- Encouraged open communication between all parties involved in the client's case.
- Educated clients on available community resources that could enhance their quality of life.
- Participated in weekly team meetings to discuss cases and develop treatment plans.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Helped individuals overcome harmful drug and alcohol addictions.
- Aided individuals by developing wellness plans and advance directives to achieve goals.
- Transported individuals safely to support meetings and medical appointments.
- Maintained strict data confidentiality and privacy on information related to individuals.
- Coordinated resources to support clients and help each achieve targets.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Collaborated to set goals and outline steps to achieve objectives.
- Referred individuals to outside resources and services for additional support.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Met with clients to understand individual needs and develop personalized counseling plans.
Education
BHA Own Path
Online07-2024
Certificate - Peer Services
Peer Certification
Ed 2 Go Online06-2023
GED -
Hi-Set
Online High School Equivalent. 04-2023
Skills
- Conflict Resolution
- Client Transportation
- Activity monitoring
- ADL support
- Records Maintenance
- Housekeeping skills
- Safety Management
- Patient Observation
Certification
- Peer Certification
- Valid Colorado Drivers Licensee with current insurance
Timeline
Behavioral Health Technician
Axis Health Systems
01.2024 - Current
Peer Support Specialist
Integrated Insight Community Care
09.2022 - 12.2023
BHA Own Path
Certificate - Peer Services
Peer Certification
GED -
Hi-Set
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