Faith Olson
Norway,ME
Summary
Proactive Key Holder and Produce Clerk with extensive experience in cash handling, customer service management, and store operations. Skilled in resolving customer complaints, supervising staff, and maintaining product quality and safety. Strong work ethic and positive attitude, offering reliable and responsible service.
Overview
2
2
years of professional experience
Work History
Key Holder
Label Shopper
07.2023 - Current
- Effectively managed daily cash handling procedures to prevent losses due to discrepancies and ensure transaction accuracy.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Produce Clerk
Hannaford Supermarket
07.2022 - 06.2023
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Kept tidy and organized area to comply with cleanliness standards.
Education
High School Diploma -
Oxford Hills Christian Academy
Oxford, ME06.2024
Skills
- Customer Service
- Cash Handling
- Cash Handling Accuracy
- Training and mentoring
- Customer Service Management
- Strong Work Ethic
- Positive Attitude
- Cleaning and sanitation
- Punctuality
- Deductive Reasoning
Timeline
Key Holder
Label Shopper
07.2023 - Current
Produce Clerk
Hannaford Supermarket
07.2022 - 06.2023
High School Diploma -
Oxford Hills Christian Academy
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