Faith Olsson
Wixom,MI
Summary
I am a dedicated hard worker, with lots of work experience. I always put my best foot forward and strive to give the best customer service care possible. I always enjoy my line of work, and look forward to every opportunity provided for me!
Overview
4
4
years of professional experience
Work History
Chiropractic Receptionist
Ahern Family Chiropractic
02.2023 - 08.2023
- Organized patient files efficiently, enabling easy access for practitioners during appointments.
- Maintained accurate records of patient visits and treatments, ensuring compliance with regulations.
- Collaborated with the chiropractic team to provide comprehensive care for patients, resulting in better health outcomes.
- Assisted in marketing efforts by preparing promotional materials and coordinating community outreach events targeting potential clients.
- Greeted patients warmly upon arrival, creating a positive first impression that set the tone for their visit.
- Handled phone inquiries professionally, directing callers to appropriate resources or scheduling appointments as needed.
- Supported a safe workplace environment by following established protocols regarding cleanliness and sanitization.
Optical Specialist
Visionworks
06.2022 - 02.2023
- Troubleshot minor equipment issues in-house reducing downtime while waiting for external technical support.
- Assisted in training new staff members on optical equipment usage, product knowledge, and customer service best practices.
- Enhanced patient satisfaction by providing personalized optical solutions and recommendations.
- Maintained accurate patient records, ensuring proper tracking of prescriptions and eyewear needs.
- Assisted patients in choosing the correct glasses or contacts, to best suite their needs.
- Processed insurance claims accurately, streamlining billing procedures for both patients and the practice.
Swim Coach
Huron Valley Pools And Fitness
09.2021 - 06.2022
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
- Provided individualized attention during practice sessions to ensure progress towards personal goals for each swimmer.
- Coached youth aged 1 to 12 for competitive swim team and private lessons, as well as overseeing participation in several events annually.
Lifeguard
Huron Valley Pools And Fitness
12.2019 - 06.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Education
No Degree - Business Administration
Schoolcraft College
Livonia, MIBusiness Law
Eastern Michigan University
Ypsilanti, MIHigh School Diploma -
Walled Lake Central High School
Commerce Township, MI06.2022
Skills
- Maintaining cleanliness
- Patient Scheduling
- Insurance Verification
- Communication skills
- Front Desk Operations
- Patient Registration
- Reminder calls
- Inventory Oversight
- Cash Handling
- Relationship Building
- Friendly Personality
Timeline
Chiropractic Receptionist
Ahern Family Chiropractic
02.2023 - 08.2023
Optical Specialist
Visionworks
06.2022 - 02.2023
Swim Coach
Huron Valley Pools And Fitness
09.2021 - 06.2022
Lifeguard
Huron Valley Pools And Fitness
12.2019 - 06.2022
No Degree - Business Administration
Schoolcraft College
Business Law
Eastern Michigan University
High School Diploma -
Walled Lake Central High School
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