Faith Query
Gilbert,AZ
Summary
Friendly and reliable professional with experience as a hostess, sales associate, and medical receptionist. Strong background in customer service, scheduling and multitasking in busy environments. Dedicated to providing excellent service, staying organized, and helping businesses run smoothly.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Activated Health and Wellness
1485 S Higley Rd Suite 104, Gilbert, AZ 85296
11.2025 - Current
- Managed patient check-ins and appointments efficiently, ensuring streamlined front desk operations.
- Coordinated communication between healthcare providers and patients to enhance service delivery.
- Maintained accurate patient records using electronic health record (EHR) systems to ensure compliance.
- Assisted in resolving patient inquiries and concerns promptly, fostering a positive experience.
- Implemented office protocols that improved workflow efficiency and reduced wait times for patients.
- Developed scheduling systems that maximized appointment availability while minimizing conflicts.
Sales Associate
Lizard Thicket
1652 S Val Vista Dr. #112, Mesa, AZ 85204
01.2024 - 09.2025
- Assisted customers in product selection and provided tailored recommendations to enhance shopping experience.
- Managed inventory levels, ensuring timely restocking of merchandise and maintaining store presentation standards.
- Processed transactions accurately and efficiently using POS system, improving checkout speed for customers.
- Collaborated with team members to execute promotional displays, driving increased customer engagement and sales.
Hostess
Humble Bistro
1524 E. Williams Field Rd. Gilbert, AZ 85295
05.2023 - 01.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations efficiently to optimize seating arrangements.
- Communicated wait times clearly, enhancing guest experience and satisfaction.
- Collaborated with servers and kitchen staff to streamline service flow.
- Assisted in training new staff on restaurant policies and procedures.
Education
Laser Certification -
SAA Laser Institute
1061 N Dobson Rd #118, Mesa, AZ 85201 08-2025
Esthetician License - Aesthetics
East Valley Institute of Technology
6625 S Power Rd, Mesa, AZ 8521205-2025
High School Diploma -
Highland High School
4301 E Guadalupe Rd, Gilbert, AZ 852342025
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Problem-solving skills
- Team collaboration
- Scheduling
- Appointment scheduling
- Verbal and written communication
- Front office management
- Complex Problem-solving
- Guest relations
- Conflict management
- Client communication
Timeline
Front Desk Receptionist
Activated Health and Wellness
11.2025 - Current
Sales Associate
Lizard Thicket
01.2024 - 09.2025
Hostess
Humble Bistro
05.2023 - 01.2024
Laser Certification -
SAA Laser Institute
Esthetician License - Aesthetics
East Valley Institute of Technology
High School Diploma -
Highland High School