Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Ramos

Manchester,Nh

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Youth Support Specialist

Easterseals New Hampshire
08.2023 - Current
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Delivered youth transitional assistance in areas of education, life skills and career development.
  • Developed and maintained accurate records of programs and services.
  • Maintained documentation and records of training activities and group events.
  • Accommodated youths with academic and vocational trainings to deliver information on future career opportunities.

Customer Service Representative

GXO Logistics
02.2022 - 08.2022
  • Maintained up-to-date knowledge of product and service changes.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Associate

Walmart Supercenter
09.2021 - 03.2022
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Trained and mentored junior staff on customer service strategies and techniques.

Education

General Education Development Certificate -

GED
Manchester, NH
10.2023

Licensed Nurse Assistant - Nursing

LNA Health Careers
Manchester, NH
08.2019

Skills

  • Spanish Fluency
  • First Aid and CPR Certified
  • Maintaining Client Records
  • Effective Problem-Solver
  • Critical Thinking
  • Data Collection and Entry
  • Strong Communicator
  • Applied Behavior Analysis
  • Data Entry Software
  • Attention to Detail
  • Calm Under Pressure
  • Operations Management

Timeline

Youth Support Specialist

Easterseals New Hampshire
08.2023 - Current

Customer Service Representative

GXO Logistics
02.2022 - 08.2022

Associate

Walmart Supercenter
09.2021 - 03.2022

General Education Development Certificate -

GED

Licensed Nurse Assistant - Nursing

LNA Health Careers

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Faith Ramos