Faith Rich
Castalia,NC
Summary
Dynamic and dedicated professional with a strong background in customer service at Sunset Slush. Proven ability to build relationships and resolve complaints, enhancing customer loyalty. Skilled in cash handling and maintaining a clean environment, demonstrating reliability and attention to detail in fast-paced settings. Committed to delivering exceptional service and support.
Overview
5
5
years of professional experience
Work History
Cashier
Sunset Slush
Nashville, NC
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Babysitter
Family Friends And Neighbors
Rocky Mount, NC
01.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Faith Christian School
Rocky Mount, NC05.2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Product restocking
- Merchandise restocking
- Attention to detail
Timeline
Cashier
Sunset Slush
03.2024 - Current
Babysitter
Family Friends And Neighbors
01.2020 - Current
High School Diploma -
Faith Christian School