Dedicated server focused on delivering exceptional customer experiences through effective communication and teamwork. Known for strong problem-solving skills and a commitment to maintaining high standards in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Server
Lost Key Tap
Wrightstown, WI
03.2024 - Current
Provided exceptional customer service to enhance dining experience.
Assisted in menu presentations and daily specials to promote sales.
Managed table assignments efficiently to optimize workflow during peak hours.
Collaborated with kitchen staff to ensure timely and accurate food delivery.
Server
1001 Club
Green Bay, WI
04.2023 - 03.2024
Maintained cleanliness and organization of dining area for guest satisfaction.
Processed customer orders using point-of-sale system with accuracy.
Trained new team members on service protocols and best practices.
Resolved customer complaints promptly to maintain positive relationships.
Barista
The Daily Buzz
Green Bay, WI
10.2021 - 04.2023
Prepared high-quality espresso beverages while maintaining consistent taste and presentation standards.
Trained new baristas on drink preparation techniques and customer service best practices.
Managed inventory levels to ensure timely restocking of coffee beans and supplies.
Provided exceptional customer service, effectively handling inquiries and resolving issues.
Surgical Processing Technician
Mayo Clinic
Red Wing, MN
01.2023 - 03.2023
Operated and maintained equipment for specimen processing to ensure optimal functionality.
Collaborated with healthcare teams to streamline sample handling procedures, improving workflow efficiency.
Monitored quality control measures to ensure compliance with laboratory standards and protocols.
Cashier
Festivalfoods
De Pere, WI
05.2019 - 06.2021
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balance through diligent record-keeping.
Assisted customers with product inquiries and provided exceptional service.
Collaborated with team members to ensure smooth store operations during peak hours.