Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Santos

Experienced Sales Leader
The Bronx,NY

Summary

Upbeat, customer-focused Sales Associate with 8 years of experience in retail environments. Flexible and approachable, with strong organizational and management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

2
2
years of professional experience

Work History

Lead Budtender

Cannalivlife Experience
New York, NY
04.2023 - Current
  • Greeted customers with a inviting attitude.
  • Assisted customers in selecting the best products for their needs.
  • Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia
  • Operate register to close out payments aswell as close the register at the end of the night
  • Social media handler/ content creator
  • Assisted management in training new budtenders on policies and procedures.
  • Performed daily opening and closing duties including cleaning tasks as assigned.
  • Developed and maintained relationships with vendors to ensure quality product selection.
  • Provided exceptional customer service by responding to inquiries, resolving complaints, and addressing special requests in a timely manner.
  • Created promotional materials such as flyers, posters, banners. to advertise sales events or new products.
  • Organized monthly staff meetings to discuss performance metrics and customer feedback.
  • Performed opening and closing duties such as counting cash drawers, setting alarms.
  • Prepared accurate documentation related to transactions such as invoices or receipts.
  • Weighed and prepared products in order to accurately package and label items for sale.

Lead Budtender

Mr Nuggz
Manhattan, NY
02.2023 - 10.2023
  • Managed weekly inventory of cannabis products and supplies.
  • Assisted customers in selecting the most appropriate strain for their individual needs.
  • Developed and maintained relationships with vendors to ensure quality product selection.
  • Trained new budtenders on proper customer service, product knowledge, and store policies and procedures
  • Provided exceptional customer service by responding to inquiries, resolving complaints, and addressing special requests in a timely manner.
  • Maintained cleanliness of work area throughout shift, including countertops and displays.
  • Created promotional materials such as flyers, posters, banners. to advertise sales events or new products.
  • Organized monthly staff meetings to discuss performance metrics and customer feedback.

Budtender

City Of Flowers
Manhattan, NY
05.2022 - 12.2022
  • Managed weekly inventory of cannabis products and supplies.
  • Assisted customers in selecting the most appropriate strain for their individual needs.
  • Developed and maintained relationships with vendors to ensure quality product selection.
  • Ensured compliance with all state regulations regarding the sale of cannabis products.
  • Maintained cleanliness of work area throughout shift, including countertops and displays.

Education

High School Diploma -

High School of Independence
Manhattan, NY
05-2018

Skills

  • Product knowledge
  • Quality control on product
  • Product Merchandising
  • Customer service and business relation expertise
  • Staff Training and Development
  • Adaptability
  • Creative Thinking

Timeline

Lead Budtender

Cannalivlife Experience
04.2023 - Current

Lead Budtender

Mr Nuggz
02.2023 - 10.2023

Budtender

City Of Flowers
05.2022 - 12.2022

High School Diploma -

High School of Independence

Similar Profiles

CREATE PROFILE
Faith Santos Experienced Sales Leader