Faith Smith

• Managed multiple service stations simultaneously, ensuring high speed efficiency and customer satisfaction in a fast paced environment.

• Entrusted to onboard and train new staff members on operational protocols, service standards, and safety procedures without the official trainer title.

• Maintained 100% accuracy in financial transactions.

• Demonstrated strong multitasking skills and the ability to maintain professional standards.

• Executed dual roles by simultaneously managing transactions and order fulfillment, ensuring 100% accuracy in fast paced, high pressure environments.

• Streamlined drive through and front counter workflows by coordinating packing and distribution, consistently meeting strict timing and service goals.

• Strictly adhered the health and safety protocols, maintaining a clean and organized workspace to ensure compliance with company and state regulation.