Faith Titiloye
Marlborough,MA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Operation Assistant Manager
Dollar Tree
01.2022 - Current
- Opening and closing the store
- Supervised operations team to support operational excellence and excellent customer service.
- Communicated with customers to assess satisfaction with products and services received.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Associate of Science - Psychology
Massachusetts Bay Community College
Wellesley Hills, MA05.2023
Skills
- Desktops, Laptops and Mobile Devices
- Employee Supervision
- Inventory Tracking and Management
- Operations Oversight
Timeline
Operation Assistant Manager
Dollar Tree
01.2022 - Current
Associate of Science - Psychology
Massachusetts Bay Community College
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