Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Ward

Brooklyn

Summary

Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.


Overview

7
7
years of professional experience

Work History

Sales Associate

Primark
09.2024 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions efficiently using point-of-sale systems to ensure accurate billing.
  • Maintained visual merchandising standards to create an inviting store environment.
  • Collaborated with team members to achieve sales targets and improve customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Amusement Ride Operator

Luna Park Central Amusement International
03.2024 - 09.2024
  • Operated various amusement rides, ensuring guest safety and adherence to operational protocols.
  • Conducted pre-ride safety inspections, identifying and addressing potential hazards proactively.
  • Trained new staff on ride operation procedures and safety standards, promoting team efficiency.
  • Monitored guest behavior to enforce safety regulations, maintaining a secure environment for all riders.
  • Provided exceptional customer service by engaging with guests and addressing their inquiries promptly.

Police Explorer

Trina Douglass
02.2019 - 02.2022
  • Engaged with local individuals and community leaders to discuss crime reduction strategies.
  • Sorted, organized and eliminated tips on daily basis to keep open investigations moving forward.
  • Assisted patrol experts during Number ride-alongs.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Education

High School Diploma -

Brooklyn Collegiate-A College Board School
Brooklyn, NY
08.2022

Skills

  • Product Recommendations
  • Teamwork and Collaboration
  • Self-Checkout Assistance
  • Verbal and Written Communication
  • Customer Service
  • Answering Customer Questions

Timeline

Sales Associate

Primark
09.2024 - Current

Amusement Ride Operator

Luna Park Central Amusement International
03.2024 - 09.2024

Police Explorer

Trina Douglass
02.2019 - 02.2022

High School Diploma -

Brooklyn Collegiate-A College Board School

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