Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Wilson

Arlington,TN

Summary

Strategic marketing and operations executive with a track record of building enterprise-wide programs, aligning cross-functional leaders, and translating multi-year strategy into measurable execution. Experienced in organizational planning, performance reporting, brand and communications leadership, and leading large-scale initiatives that strengthen mission impact, financial sustainability, and community trust.

Overview

13
13
years of professional experience

Work History

Marketing Director

Silver Tree Residential
07.2020 - Current
  • Built and scaled the organization’s marketing function into an enterprise-wide program supporting 130+ communities nationwide; recruited and led a high-performing team.
  • Facilitate 30+ weekly meetings with onsite and regional teams to strengthen brand compliance, coach team members, address operational challenges, and ensure marketing initiatives deliver consistent, trackable outcomes.
  • Develop KPI frameworks, reporting cadence, and dashboards to track performance (occupancy, lead activity, campaign results, and ROI); deliver strategic insights to senior leaders.
  • Lead brand and communications governance, including standards, approvals, messaging alignment, and internal/external communications to strengthen trust and visibility.
  • Manage $600K+ annual budget allocate resources based on organizational priorities and performance trends.
  • Lead strategic event and culture initiatives including the annual Leadership Conference—executive messaging, programming, operational planning, and alignment outcomes.

Marketing Manager

Big Cypress Lodge – Bass Pro Shops Hospitality
05.2018 - 07.2020
  • Developed and executed annual marketing and communications plans to increase guest acquisition, strengthen brand presence, and support revenue goals.
  • Led cross-department coordination for campaigns and guest experience initiatives; partnered with PR agencies, media, and influencers to expand visibility.
  • Managed website redesign project and launch, balancing stakeholder input, timelines, and brand standards to improve engagement and usability.
  • Tracked and analyzed paid media performance and customer engagement metrics; optimized campaigns and reporting to support data-driven decision-making.
  • Coordinated high-profile events and community partnerships to elevate brand perception and drive local engagement.

Manager of Fan Interaction

Springfield Cardinals
02.2013 - 05.2018
  • Developed and executed fan engagement programs and game-day activations designed to elevate the guest experience and drive community connection.
  • Managed large-scale events, hospitality initiatives, and branded experiences while serving as the liaison between corporate sponsors, marketing, and operations to ensure sponsorship deliverables were executed accurately and on-brand.
  • Developed and launched new engagement programs that generated recurring revenue and expanded community impact.
  • Supervised and trained a team of 40+ seasonal staff, managing scheduling, performance, and event execution.

Education

Bachelor of Arts - Public Relations

Missouri State University
Springfield, MO
12.2012

Skills

  • Strategic Leadership & Multi-Year Planning
  • Organizational Alignment Across Departments
  • Marketing & Communications Strategy
  • Partnership Development & Community Engagement
  • Executive Communications & Presentation Development
  • Data-Driven Decision Making
  • Cross-Functional Team Leadership

Timeline

Marketing Director

Silver Tree Residential
07.2020 - Current

Marketing Manager

Big Cypress Lodge – Bass Pro Shops Hospitality
05.2018 - 07.2020

Manager of Fan Interaction

Springfield Cardinals
02.2013 - 05.2018

Bachelor of Arts - Public Relations

Missouri State University