Overview
Work History
Education
Skills
Timeline
SalesAssociate

Faith Marie Zee

Santa Barbara,CA

Overview

5
5
years of professional experience

Work History

Sales Associate

Nordstrom
05.2024 - 12.2024
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Front Desk Associate

Population Salon
10.2023 - 05.2024
  • Greeted clients in a warm and welcoming manner, providing excellent customer service at all times
  • Managed salon appointments, including scheduling, rescheduling, and confirming appointments via phone, email, or in person
  • Answered phone calls, responded to inquiries, and provided information about salon services and pricing
  • Processed payments, including cash, credit card, and gift card transactions
  • Maintained cleanliness and organization at the front desk area, including sanitizing surfaces and restocking supplies
  • Assisted stylists and salon staff with various tasks as needed, including preparing client paperwork and organizing retail products
  • Attention to detail and accuracy
  • Ability to multitask and work in a fast-paced environment

Food Service Worker and Baby Sitter

UCLA Lake Arrowhead Lodge
05.2021 - 05.2023
  • Provide friendly and efficient customer service, taking orders, answering questions, and addressing concerns
  • Maintain cleanliness and sanitation standards in kitchen and dining areas, including washing dishes, cleaning surfaces, and disposing of waste
  • Handle cash transactions, operate cash register, and balance cash drawer at the end of each shift
  • Assist with inventory management, restocking supplies, and rotating perishable items to ensure freshness
  • Engaged children in age-appropriate activities, including games, crafts, and outdoor play
  • Prepared nutritious meals and snacks according to dietary preferences and restrictions
  • Assisted children with homework assignments and educational activities
  • Established and maintained a safe and nurturing environment for children to thrive
  • Communicated regularly with parents to provide updates on children's activities and well-being

Retail Store Manager

Zee Place
08.2019 - 05.2022
  • Performed a full audit of inventory and sales reports, ensuring accuracy
  • Established personal connections with customers, exceeding customer service expectations
  • Kept accurate records of all interactions, including customer names, addresses, phone numbers, and product sales
  • Kept workspace cleanly

Education

Bachelor of Arts - Psychology

Santa Barbara City College
Santa Barbara, CA
05-2027

San Francisco State University - psychology

San Francisco State University
San Francisco, CA
05.2027

Diploma -

Rim of The World High School
Lake Arrowhead, CA
06.2023

Skills

  • Customer service
  • Restaurant experience
  • Communication skills
  • Time management
  • Leadership
  • Typing
  • Experience with children
  • Sales expertise

Timeline

Sales Associate

Nordstrom
05.2024 - 12.2024

Front Desk Associate

Population Salon
10.2023 - 05.2024

Food Service Worker and Baby Sitter

UCLA Lake Arrowhead Lodge
05.2021 - 05.2023

Retail Store Manager

Zee Place
08.2019 - 05.2022

Bachelor of Arts - Psychology

Santa Barbara City College

San Francisco State University - psychology

San Francisco State University

Diploma -

Rim of The World High School

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Faith Marie Zee