Faiza Mannan
Cambridge
Summary
Diligent Pharmacy Technician offers demonstrated skills in prescription fulfillment and insurance billing. Promotes loyalty by satisfying customers with friendly, personalized service. Adheres to regulatory requirements to protect inventory and mitigate risk.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
McLean Hospital
Belmont
06.2022 - Current
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Organized work areas so that everything was easily accessible when needed.
Pharmacy Technician
Cvs
Arlington
12.2020 - Current
- Handled prescription orders at counter, in drive-thru line and via delivery service
- Met customer needs with fast and knowledgeable pharmacy support
- Supported pharmacists by measuring, counting and labeling prescriptions
- Inspected drug storage sites to monitor drug supply expiration and maintain proper supply levels
Cashier
Cvs
Cambridge
03.2018 - 12.2020
- Engaged with customers while completing cash register transactions
- Balanced cash drawer at beginning and end of each shift
- Maintained clean, organized and well-stocked checkout areas
Cashier
watermark donut company
Cambridge
09.2015 - 03.2016
- Balanced cash drawer at beginning and end of each shift
- Engaged with customers while completing cash register transactions
- Stocked store shelves and end-caps with merchandise
- Assisted with price markdowns and merchandise changes on shelves
- Worked with customer service leaders and managers to meet customer needs
- Maintained balance sheets with transaction information
- Issued refunds and credits to customers and documented reasons
- Maintained neat drawer with correct amount of change to meet customer needs
- Redeemed coupons, loyalty points and benefits for purchased items
Education
Associate degree -
Kalikapur Abdul Matin Khasru Govt.College
Comilla, Comilla, Bangladesh07.2011
High school -
Amratoli High School
Comilla, Comilla, Bangladesh06.2008
Skills
- Regulatory compliance
- Order verification
- Insurance reconciliation
- Billing support
- Supply restocking
- Medication dispensing
- Drug storage maintenance
- Waste management
- Pharmacy protocols
- Effective communication
- Organizational skills
- Problem solving
- Drug storage procedures
Timeline
Pharmacy Technician
McLean Hospital
06.2022 - Current
Pharmacy Technician
Cvs
12.2020 - Current
Cashier
Cvs
03.2018 - 12.2020
Cashier
watermark donut company
09.2015 - 03.2016
Associate degree -
Kalikapur Abdul Matin Khasru Govt.College
High school -
Amratoli High School