Falena Bentabou
Greenbank,WA
Summary
Knowledgeable professional with friendly disposition and desire to work hard. Known for outstanding work ethic. Excellent interpersonal skills and adaptable to work in different areas.
Overview
13
13
years of professional experience
Work History
Medical Receptionist
Eli Bentabou Chiropractic and Wellness Center
Freeland, WA
04.2012 - Current
Education
Master of Science - Acupuncture And Chinese Herbology
Acupuncture And Integrative Medicine College
Berkeley, CA11-2010
Skills
- Answering phone calls and scheduling patient appointments at a medical office (13 years)
- Maintains all medical records and requests
- Maintains office management software and provider software
- Knowledgeable in working with medical systems and portals to update insurance information and credentialing for office medical groups
- Maintains and updates all patient privacy protocols and paperwork
- Updates and maintains patient insurance information, demographic details, and information crucial for providing quality care and ensuring smooth patient experiences
- Receives EOBs and payments from patients and insurance companies
- Assists the providers with the electronic medical records systems, including coding
- Works closely with providers to ensure documentation is complete and accurate
- Maintains office equipment, including fax machines, emails, computers, and credit card machines
- Works closely with patients and medical billers to assist with medical coverage and billing
- Manages and trains medical office staff
- Submits all pre-authorizations for patient care
- Makes insurance calls to verify patient benefits
References
References available upon request.
Timeline
Medical Receptionist
Eli Bentabou Chiropractic and Wellness Center
04.2012 - Current
Master of Science - Acupuncture And Chinese Herbology
Acupuncture And Integrative Medicine College
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