Fallon Payzant
Aurora,CO
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Service Experience Representative
Nordstrom
09.2025 - Current
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Investigated and resolved accounting, service and delivery concerns.
Sales Advisor
H&M Hennes & Mauritz
06.2025 - 09.2025
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Responded to in-person and telephone requests for information about company offerings.
Education
High School Diploma -
Coweta High School
Coweta, OK01-2019
Skills
- Positive and professional
- Teamwork
- Time management
- Customer satisfaction
- Multitasking
- Adaptability and flexibility
- Organizational skills
- Problem-solving aptitude
Timeline
Service Experience Representative
Nordstrom
09.2025 - Current
Sales Advisor
H&M Hennes & Mauritz
06.2025 - 09.2025
High School Diploma -
Coweta High School