Fanasia Swain
Lincoln,AL
Summary
Highly skilled in communication, advocacy, and providing moral support. Experienced in engaging with people on a national level and offering advice and support, particularly for children in need. Career goal is to specialize in pediatric care and support.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Jacks Family Restraunt
04.2022 - Current
- Assisted customers by answering questions and fulfilling requests.
- Increased customer loyalty and retention.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Used POS system to enter orders, process payments and issue receipts.
- Set up new sales displays each week with fresh merchandise.
Education
N/A -
Lincoln High School
Lincoln, Al Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
Timeline
Cashier Team Lead
Jacks Family Restraunt
04.2022 - Current
N/A -
Lincoln High School
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