FANCY CHOQUE
Denver,CO
Summary
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.
Hardworking and passionate about customer service, ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
TELLER
Wells Fargo
1001 S MONACO ST PKWY DENVER CO 80224
09.2023 - Current
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Connecting customer's to bankers.
Server - Hostess
Snooze AM Eatery
101 N Broadway #1 Denver CO 80203
08.2023 - Current
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
SERVER
La Fogata Mexican Restaurant
8090 E QUINCY AVE , DENVER CO 80237
01.2017 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Arts - Psychology
Community College of Aurora
Aurora, CO06.2026
ESL - English-as-a-Second-Language Education
Colorado Mountain College
333 Fiedler Ave. Dillon CO 8043512.2017
Bachelor of Arts - Hospitality Administration And Management
Alas Peruanas University
Manco Capac 312 , Tacna Peru 2300312.2014
Skills
- Cash Handling
- Asset Protection
- Financial Analysis
- Fraud Detection
- Drawer Balancing
- Customer Relationship Building
- Spanish Speaking
- Food Running
- Food Delivery
- Daily Specials Memorization
- Table Setting
- Order Delivery Practices
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
TELLER
Wells Fargo
09.2023 - Current
Server - Hostess
Snooze AM Eatery
08.2023 - Current
SERVER
La Fogata Mexican Restaurant
01.2017 - Current
Bachelor of Arts - Psychology
Community College of Aurora
ESL - English-as-a-Second-Language Education
Colorado Mountain College
Bachelor of Arts - Hospitality Administration And Management
Alas Peruanas University