Farath Raphael

• Coordinated patient registration processes across various departments and services.
• Streamlined workflows to enhance efficiency in patient service operations.
• Trained new hires on patient access protocols and customer service skills.
• Contributed to team meetings, sharing insights and strategies for improving patient access services.
• Served as a resource for patient access representatives, addressing complex registration issues.
• Reviewed insurance information to verify eligibility and coverage details..
• Complete daily reports on registration activities, audits, identifying areas for improvement.
• Managed scheduling of appointments for multiple healthcare providers.
• Responsible for ensuring that appropriate resources are available at all times.

Let Me Live©, founded in 2013, is a socially conscious Athletic and Streetwear Clothing line that will phase into a global brand, demonstrating philanthropy, community action for non-violence and mediation, minority uplift and public health awareness.

• Created designs for seasonal collections, researching trends and fabrics to inform design decisions.
• Reviewed technical specifications for fabric, fit, proportion and detailing to ensure product quality standards were met.
• Prepared detailed cost estimates based on labor costs, material costs, shipping expenses.
• Attended Pop-up events for sales and networking

Assist Individuals in the group home with their daily activities, chores and administer medication.

• Completed data entries in charts and logbooks to document client progress.
• Maintained clean and well-organized environment to promote client happiness and safety.
• Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
• Administered medications to optimize patient experiences, monitoring reactions to adjust dosages.

Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.

• Coordinated between patients and healthcare professionals to meet patient needs.
• Scheduled and confirmed patient appointments with patients and healthcare professionals.
• Checked daily doctor schedules and verified insurance.
• Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
• Ran credit card batches and balanced deposits on a daily basis.
• Answered average 60 calls per 8 minutes to answer customer questions.